AWCT Warehouse Stock

    Ordering

    Shipping Policy

    We deliver products Australia wide via our courier network. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

    Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.  

    Australasian Wholesale Chemical Technologies ships goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us to enquire about a special order.

     

    Customer Service Policy

    Australasian Wholesale Chemical Technologies is committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

     

    Refund/Returns Policy

    Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website.

     

    Pricing Policy

    All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of April 2010. Product prices are regularly updated when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, email or phone us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.